Fetpak's Customer Survey

Please take a moment to tell us how we are doing.
Fetpak values your business and also your opinions. In order to better serve and understand,
what's important to customers like you, we are asking you to complete thr one-page survey below,
which is focused on your satisfaction with Fetpak.











Your Name:
Fetpak Account No.:
Company Name:
Address:
City:
State:
Country:
Zip:
Phone:
Fax:
E-Mail:
Type of Business:
Number of Employees:

Circle number that applies. Strongly Agree | Strongly Disagree:

Customer Service:
Polite, courteous and professional.............1|2|3|4|5|N|A
My calls are answered promptly...............1|2|3|4|5|N|A
My calls rarely put on hold.......................1|2|3|4|5|N|A
My calls returned promptly.......................1|2|3|4|5|N|A
Accurate information about account.........1|2|3|4|5|N|A
Problems resolved quickly........................1|2|3|4|5|N|A
Knowledge of Fetpak products.................1|2|3|4|5|N|A

Distribution:
Merchandise is always in stock.................1|2|3|4|5|N|A
Fetpak ships orders fast.............................1|2|3|4|5|N|A
My orders are accurately filled..................1|2|3|4|5|N|A
My orders arrive securely packed.............1|2|3|4|5|N|A
My orders are neatly packed.....................1|2|3|4|5|N|A

Products:
Fetpak's products are high quality.............1|2|3|4|5|N|A
Fetpak has a large selection of products....1|2|3|4|5|N|A

Marketing:
Fetpak has low prices................................1|2|3|4|5|N|A
Items are easily found in the catalog..........1|2|3|4|5|N|A
Items are easily found on website..............1|2|3|4|5|N|A
Fetpak has a positive image.......................1|2|3|4|5|N|A
I will continue buying from Fetpak...........1|2|3|4|5|N|A
I understand that my privacy will be protected.
Fetpak, Inc. will not share my information with any outside vendors.