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Online Ordering and FREE Delivery of Displays, Bags, Boxes, Packaging,and Shipping Supplies. Free 56 Page Catalog. Thousands of Items in Stock for Immediate Delivery. Contact us at info@fetpak.com Order with confidence check Our Terms of Sale | Our Guarantee | Your Privacy & Security  |
Frequently Asked Questions
What does Fetpak do?
Fetpak is a distributor of packaging supplies to manufacturers, wholesalers, retailers, and show vendors. Our goal is to provide you with packaging products to help your business grow.
What kind of products do you distribute?
We distribute thousands of different styles of bags, boxes, labels, tags, jewelry displays, and many other packaging products which help our customers grow their business.
Is Fetpak just a "dot com" company?
No, Fetpak was started in 1984 and we have grown every year. We now have a huge warehouse and offices in Commack, NY. Everything you buy from us gets delivered from our warehouse, we do not use third parties to process our orders. We retain full control and therefore your order arrives accurately and in good condition. Unlike most "dot com" companies we are a solid company who will be around for many years to come. Click "About Us" below to find out more about Fetpak.
Does Fetpak have a catalog?
Yes, we have a 56 page full color catalog. If you would like to receive one go to "Request Catalog" below. All new customers ordering on our web site also receive our catalog.
Why are Fetpak's prices so low?
We buy from manufacturers in large quantities. Because of our large buying power we arrange for many of our manufacturers to produce high quality products at low prices. These low prices are passed along to our customers. Trailers and containers of packaging goods are continually being delivered to us. Our efficiently run computerized warehouse also keeps our costs down thereby passing on further savings to you.
How can you offer FREE shipping in the 48 States and all of Canada? None of your competitors do.
We believe our customers shouldn't have to pay for any hidden costs. Nearly all of our competitors charge shipping, handling, and insurance fees, charges that we believe are unfair to our customers. We feel that our customers should know the exact price of what they are buying and not be taken advantage of with shipping/handling/insurance charges.
How can you beat every advertised price?
We simply do, even if a competitor happens to be "giving" a particular product away. We will beat their price as long as it is a comparable product to ours. Our goal is for you to buy from us, so you will experience our excellent service.
If I order $1,200 I receive last column pricing on every item Fetpak carries?
Yes you do, and if you order $2,500 an additional 5% off last column and on $5,000 an additional 8% off last column
Do you ship orders the same day I place my order?
Yes, most orders are shipped the same day if received by 1:00 PM Eastern time.
What is your minimum order?
Our minimum order is $25.00. We have a small order service fee of $7.00 for orders under $100.00. But remember we have no hidden charges like shipping.
How do I place an order?
You may order online from our secure web site. You may also phone, fax, or mail in your order. If in the area you may pick your order up at our warehouse.
How do I pay for my order?
We accept all major credit cards, C.O.D., check in advance or net 30 days to approved accounts. See "Terms of Sale" below for more information.
Can I track my order?
Yes, when placing an order ask us to give you your invoice number, then you can click the UPS symbol on our web site and instantly track your order.
Do you charge a restocking fee on returns?
Unlike most of our competitors, we do not charge a restocking fee. We have a no hassle return policy. If you are not satisfied for any reason, you may return the item to us. See our "Terms of Sale" page below.
With all of these customer friendly policies, how can you still be in business?
That is exactly why we are still in business. Over the years our customer service has improved and we try to give the customer what they want. By offering policies such as free shipping, free gifts, and no hassle returns, our customers have become loyal to us and that is why we continue to grow.